Help Desk
Help Desk
4 articles articles
1
Help Desk Overview
Learn how Remmy's built-in help desk works for managing support tickets.
2
User self-service ticket creation
How end users create and manage their own support tickets.
3
Sysadmin ticket management
Manage, assign, and resolve tickets from the Remmy console.
4
Ticket Reports
Track ticket volume and status over time with help desk reporting.
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