Remmy ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (remmy.com), purchase a license, or interact with our services.

Because Remmy is a self-hosted product, the device data you manage through Remmy stays entirely on your infrastructure. This policy primarily covers data we collect through our website and licensing process - not the data you manage within your own Remmy installation.

Remmy is designed to run entirely on your infrastructure. We want to be clear about what this means for your data:

- **Your device data stays with you.** All inventory, patching, remote session, and policy data managed by Remmy is stored on your own servers. We never have access to it.
- **No telemetry by default.** Remmy does not phone home or transmit device data to our servers unless you explicitly opt in to anonymous usage analytics.
- **You control your data.** You can export, back up, or delete your Remmy data at any time using standard database tools.

When you interact with our website and services, we may collect the following information:

- **Account information:** Name, email address, and company name when you create an account or purchase a license.
- **Payment information:** Billing details processed through our third-party payment provider. We do not store credit card numbers.
- **Usage data:** Anonymous website analytics including pages visited, browser type, and referring URLs.
- **Communication data:** Information you provide when contacting support or submitting forms on our website.

We use the information we collect for the following purposes:

- To process license purchases and manage your account
- To provide customer support and respond to inquiries
- To send product updates, security notices, and renewal reminders
- To improve our website and marketing materials
- To comply with legal obligations

We will never sell your personal information to third parties.

Our website uses a minimal set of cookies:

- **Essential cookies:** Required for basic website functionality such as session management and security.
- **Analytics cookies:** Used to understand how visitors interact with our website. You can opt out of these at any time.

We do not use advertising or tracking cookies. No third-party ad networks operate on our website.

We use a limited number of third-party services to operate our business:

- **Payment processing:** For handling license purchases securely.
- **Email delivery:** For sending transactional emails such as license keys and receipts.
- **Analytics:** For understanding website traffic patterns.

Each third-party service is bound by their own privacy policy and our data processing agreements. We only share the minimum data necessary for each service to function.

We retain your account and purchase information for as long as your license is active, plus an additional period for legal and accounting purposes. You can request deletion of your account data at any time by contacting us.

Website analytics data is retained in aggregate form and cannot be used to identify individual users.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

- **Access:** Request a copy of the personal data we hold about you.
- **Correction:** Request correction of inaccurate personal data.
- **Deletion:** Request deletion of your personal data.
- **Portability:** Request your data in a machine-readable format.
- **Objection:** Object to processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us at privacy@remmy.com.

We take reasonable measures to protect your personal information, including encryption in transit (TLS), secure password hashing, and access controls on our internal systems.

For your self-hosted Remmy installation, security is your responsibility. We provide documentation and best practices to help you secure your deployment.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by email.

If you have questions about this Privacy Policy or our data practices, please contact us:

- **Email:** privacy@remmy.com
- **Website:** remmy.com/contact